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Revised Visitor Restrictions

Hospital news | Tuesday, March 17, 2020

Contact: Rebecca Green

Beginning today, CGH Medical Center, the CGH Main Clinic and all outlying clinics will begin implementing emergency measures for the safety of our staff and patients. These measures will be in place for *at least* two weeks and include the following:

CGH Medical Center (Hospital)

  • Please use ONLY the hospital’s Main Entrance and ED entrance.
  • All elective surgeries will be rescheduled.
  • All non-emergent appointments, screening mammograms, etc will be rescheduled. Patients will be contacted.
  • The CGH Cafeteria is closed to the public.
  • CGH Patient Accounts is closed. Please mail in your payments or pay online. If you have any questions regarding billing, please call Customer Service 625-6065 or toll free 800-404-0211.
  • The CGH Auxiliary Gift Shop is closed.
  • Cardiac and Pulmonary Rehab Services are cancelled.
  • We have revised our visitor restrictions – no visitors under the age of 18, only 1 adult per patient, must be symptom free/no fever. You may be screened prior to entry. ALL non-essential visitors are restricted (this includes club/community meetings, groups, outside salespeople and vendors).

CGH Main Clinic and Outlying Clinics

  • All non-emergent appointments, well visits, etc will be rescheduled. Patients will be contacted.
  • Upon arrival, you may be screened. This screening includes taking your temperature, as well as asking you about any symptoms you may be having, including sore throat, cough or trouble breathing.
  • All outlying clinics will remain open for acute visits ONLY (illness, rash, sprains, UTIs, etc.). If you have any symptoms of respiratory illness, cough or fever, PLEASE CALL BEFORE COMING IN FOR YOUR APPOINTMENT. Following a series of questions, please follow your healthcare provider’s instructions.
  • We have revised our visitor restrictions – no visitors under the age of 18, only 1 adult per patient, must be symptom free/no fever. You may be screened prior to entry. ALL non-essential visitors are restricted (this includes club/community meetings, groups, outside salespeople and vendors).
  • The CGH Main Clinic Coffee Shop is closed.

If you feel you have symptoms of COVID-19 or other respiratory illness and wonder if you should be tested or be seen, STAY HOME and call your provider’s office or CGH Ready Care. Do NOT go to the Emergency Room. Do NOT go to Ready Care. Do NOT go to the doctor’s office.

Because co-infection with influenza has been rare, the CDC will not allow us to test patients for COVID-19 at this time if they have not first been screened for symptoms of - and tested negative for - the flu.

Thank you all for your understanding and patience! If you have any questions, please do not hesitate to contact us. For general questions about COVID-19, call the IDPH hotline at 1-800-889-3931 or email dph.sick@illinois.gov. Visit www.cghmc.com/covid19 for additional resources. Stay safe and healthy everyone!

“In the end, it will be impossible to know if we overreacted or did too much, but it will be QUITE apparent if we under reacted or did too little.” - Unknown