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CGH Home Nursing Earns 2021 SHPBest “Premier Performer” Patient Satisfaction Award

Hospital news | Wednesday, July 27, 2022

Contact: Rebecca Green

CGH Home Nursing has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the Top 5% of all eligible SHP clients for the 2021 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2021 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.

“Having home health services available for our patients is a great asset for CGH and for the communities we serve,” said Denise Wooden MSN, RN, CDP, CRNI, Director of CGH Home Nursing. “This award is based solely on patient input from our five-county service area and is a true measure of the excellent care our home nurses provide. To once again receive this honor from our patients - this year in the top 5% overall - is a wonderful tribute to the dedication and commitment of our staff and is the greatest compliment we can receive.”

Read more about the SHPBest awards program, including methodology and award recipient lists at

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.