"I heard a volunteer discuss her visit to Dr. Hahn’s office and her cataract surgery. She enthusiastically described how good Dr. Hahn is and how friendly and competent his staff is. She talked about how his nurses/assistants gave on-going education and answered questions she hadn’t even thought of yet. Then I had my appointment with Dr. Hahn. The office is attractive and spacious. All staff, reception and clinical, were prompt, friendly and attentive. He was personable, professional and very reassuring. He answered all my questions and concerns clearly and then asked if I had any other concerns. His assistant told me to call if I thought of any other questions. This office is a model for what every health care experience can be when staff are engaged and work together for the benefit of the patient."